AML & KYC Policy

Last updated: 3 October 2026

We are committed to preventing money laundering, terrorist financing, fraud and the trade of stolen items. This policy explains the measures we apply.

1. Risk-based approach

We assess the risk of each account and trade based on factors such as trade size and frequency, account age, Item origin, location and payment methods. Higher-risk activity triggers additional checks.

2. Customer verification (KYC)

We may ask you to verify your identity before or after a trade, in particular when:

• cumulative trade volume exceeds the limits set in our internal risk assessment;
• activity appears unusual or inconsistent with your history;
• we are legally required to do so.

Verification may include a government-issued photo ID, a selfie check, proof of address and, where needed, information on the source of funds or Items. Verification is carried out by us or by a specialised identity-verification provider acting on our behalf.

3. Sanctions and restricted countries

We screen users against international sanctions lists (EU, UN, UK, US OFAC). We do not serve residents of comprehensively sanctioned countries or territories, or persons on sanctions lists.

4. Monitoring

We monitor trades for patterns associated with money laundering or fraud, such as rapid cycling of high-value Items, trades with known stolen Items, or multiple linked accounts.

5. Our actions

If we identify suspicious activity we may delay or decline trades, freeze Items or balances pending review, close accounts, and report to the competent authorities where required. We may be legally prohibited from telling you about a report.

6. Record keeping

We keep verification and transaction records for at least five years after the end of the business relationship, as described in our Privacy Policy.

7. Contact

Compliance questions: [email protected].